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Win customers back

Reasons for customers to come back

Tiers, coupons, friend referrals, birthday gifts and broadcasts to precise segments. Everything works together, and the results are measured in the panel.

ℹ️Tiers and birthday bonus — on all plans. Referral program, segments, Telegram broadcasts, rating replies and the stamp card — on the Standard and Premium plans. Coupons and point expiry — on the Premium plan.
🔒 minta.uz/panel/segments
Mijoz segmentlari

Tiers (levels)

More purchases — higher cashback

Create as many tiers as you like: name, threshold amount, cashback percentage and the condition text customers see. As soon as a customer passes the threshold, their tier rises automatically.

  • Silver 2% → Gold 3% → Platinum 4% … — you choose the percentages
  • Customers see in the app how much is left to spend until the next tier
  • Available on all plans
Statuslar mijoz ilovasida

Coupons and promos

Three coupon types, full control

You create a coupon code — the customer sees it in the app and says it at checkout. The cashier app checks the coupon and calculates the discount itself.

  • Percentage (15%), fixed amount (20,000 UZS) or bonus points (+5,000)
  • Minimum purchase amount and validity period
  • Overall limit and per-customer limit
  • Counts how many times it was used
🔒 minta.uz/panel/coupon/list
Kuponlar ro'yxati

Referral system

3-level friend referrals

A customer invites a friend, who invites their own friend. On every purchase, referrers up to three levels up the chain earn points at a set percentage. Plus a one-time bonus for every new friend.

  • You set level 1, 2 and 3 percentages separately
  • The friend gets a welcome bonus on sign-up
  • Who invited whom is shown on the customer card
🔒 minta.uz/panel/referral
Referal sozlamalari

Customer segments

Who is loyal, who is drifting away

The system groups customers automatically based on purchase history. Each segment shows its count, total revenue and list — download it to Excel in one click and prepare a personal offer.

  • 👑 VIP — top 10% by spend
  • 💚 Regular — 2+ purchases and visited in the last 60 days
  • 🆕 New — joined within 30 days
  • ⚠️ Not returning — no visit in 60–180 days
  • 💤 Lost — no visit for over 180 days
🔒 minta.uz/panel/segments
Segmentlar

Birthdays

Calendar and automatic gift

The calendar shows whose birthday is on which day. On that day at 09:00 the customer is credited gift points and receives a personal greeting by name via Telegram.

  • Once a year — never repeated
  • You set the bonus amount yourself
  • You can turn off the greeting and just give points
🔒 minta.uz/panel/birthdays
Tug'ilgan kunlar taqvimi

News and announcements

One form — both in the app and in Telegram

You write the news and add an image. It appears in the "News" section of the customer app; if you wish, it's also sent via Telegram right away — to everyone, those who haven't visited in 30 days, or those with a birthday this month.

  • Active / hidden news
  • When it was sent and to how many customers is saved
🔒 minta.uz/panel/news-manage
Yangiliklar va e'lonlar

Ratings

Customers tell you the quality of service themselves

After every purchase the receipt has a "Rate the service" button. The panel shows the overall rating, star breakdown and every comment; you write an automatic reply text for each star count.

  • If a low rating comes in — you see it right away and contact the customer
  • Click a customer's name to open their card
🔒 minta.uz/panel/reviews
Baholar
In practice

How the tools work together

1️⃣

Decide whom to win back

For example, "Dormant" — customers who haven't visited in 30 days.

2️⃣

Create a coupon

"QAYT20" — a 20% discount valid for 2 weeks, once per customer.

3️⃣

Send a broadcast and track it

The message with an image goes only to these customers. You see in the panel how many times the coupon was used.

Launch your loyalty program today

Try it free for 7 days. We open the account for you and help connect cashiers and set up the bot.